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Features, improvements, announcements and product updates from Walley

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Release notes byAnnounceKit

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a year ago

Paperless invoices with Kivra & Digipost

We've introduced the option to send invoices to Kivra in Sweden and Digipost in Norway instead of traditional mail, aligning with our commitment to sustainability. While email remains our primary method, this update allows us to minimize paper usage by directing invoices to Kivra and Digipost for customers who are connected to the platforms. If a customer isn't linked to either, they'll still receive the invoice via regular mail.

Avatar of authorWalley
ImprovementCheckout
a year ago

Enhanced Peppol support for B2B

We are glad to announce that we now have enabled customers to enter Peppol-ID in our Checkout for B2B customers.

Peppol integrates business processes by standardising the way information is structured and exchanged. 

This enables electronic invoicing to many municipalities/government and businesses.

Avatar of authorWalley
a year ago

New Dashboard!

We are excited to launch our new and improved dashboard, designed to provide you with a comprehensive view of your sales data and customer retention metrics. 


Key Features of Our New Dashboard:

  • Sales Data:
    Access real-time sales data to monitor your performance and track your growth.
    • Number of Orders: Easily view the total number of orders processed over a specific period.
    • Average Order Value: Analyze the average value of each order to identify opportunities for upselling.
    • Order Volume: Get a clear picture of your order volume trends to make informed decisions.
  • Customer Retention Metrics:
    • Customer Satisfaction: Monitor customer satisfaction levels to ensure a positive experience.
    • Purchase Frequency: Understand how often customers return to make purchases.
    • Repeat Customer Rate: Track the percentage of customers who make multiple purchases.

Accessing the New Dashboard:

To access the new dashboard, you'll need a special permission. Please reach out to your administrator and request the "Dashboard Management" permission. Once granted, click on "Dashboard" in the top menu to access the dashboard.

If you're an administrator:

  1. Click on your user profile in the top right corner.
  2. Navigate to "Manage Access."
  3. Enable the "Dashboard Management" permission.

If you require further assistance, don't hesitate to contact us at help@walley.se.

Avatar of authorWalley
a year ago

Reports settlement summaries has been improved

We have enhanced the descriptions and incorporated Gross Sales and Refunds into the summaries section.


Please take note that the Gross Sales and Refunds figures are only available from September 2023. We are working on providing you with historical data.

Avatar of authorWalley
a year ago

We have made it easier for customers to navigate to Pay Link with a QR-code

We are happy to share that we have introduced a new and convenient way to access the Pay Link – through a QR code that customers can simply scan using their mobile devices.

Avatar of authorWalley
Announcement
a year ago

Collector Bank changes name to Norion Bank

Today, we’re excited to announce that Collector Bank – the owner of the brand Walley – has changed its name to Norion Bank. This rebranding marks an exciting new chapter in the bank’s history and reflects its commitment to new and innovative services.

The change will not affect you as a merchant. But if you mention the name Collector somewhere on your page or in the communication with your customers this needs to be changed. Our service will still keep operating under the brand Walley.

If you have any questions please don't hesitate to contact us at help@walley.se

More information about Norion Bank here.

 

Avatar of authorWalley
a year ago

Pay Links can now be filtered 🎉

We are glad to announce that it is now possible to use filters on the Pay Link list!

Pay Link filtering capabilities

The filters currently include:

  • Created at - When was the Pay Link issued
  • Completed at - When did the end customer complete the purchase
  • Stores - Your specific selling points
  • Status - The current status of the Pay Link
Avatar of authorWalley
a year ago

📝 Reports: More data about settlements is available in merchanthub

We understand the importance of transparency and accuracy in financial transactions, which is why we have introduced a more granular level of data to be displayed about your settlements. This means you will now have access to comprehensive information about when and how we settle payments with you.

To access the enhanced granular data, simply log in to Merchant Hub navigate to the reports section and open the column selector in the table. Then select the data fields you're interested in.


As always, our dedicated support team is available to assist you with any questions or concerns you may have regarding this update.


Avatar of authorWalley
a year ago

🎉 Pay Link: Pre-fill Customer data

We are thrilled to announce that you are now able to prefill the email and phone of a customer before you send out the link! 

This allows for an even more streamlined flow for the end customer since they might already be identified when opening the Pay Link.
It also enables you to use Pay Links when selling digital assets, like gift cards, where a delivery address is not present.

Prefill of email and phone in  Pay Link flow


Avatar of authorWalley
Merchant Hub
a year ago

Improvements in the store filter

In Merchant Hub, it's now possible to show only the selected stores.

You simply switch the flip-switch to see only what you have selected. Easy as that!

Avatar of authorWalley