For merchants using delivery module.

We have now released support for displaying delivery method logos in Walley Checkout. If you use our plugin for nShift the logos will be visible without any actions from the merchant side. 

If you have built a custom adapter you can map delivery methods to our logo library or set your own specific logos.

Many merchants have requested this feature so we are happy to deliver this and further enhance user experience in Walley Checkout.

Technical documentation:
https://dev.walleypay.com/docs/checkout/delivery/custom-adapter/

newWe have some exciting news! Customer View has been launched 🎉

With Customer View you have a great way to get a complete picture of the customers engagement with your company

newWe have some exciting news! Pay Link has been officially launched in Merchant Hub!

You are now able to create and distribute Pay Links to your customers in order to get paid for tele-orders, special spare parts, in store shopping or other use cases.

Please contact Merchant Services to get started!

It's now possible for endcustomers to report returns in our Apps & MyWalley. This feature will extend a 14 days invoice with an extra 30 days, giving your endcustomers more selfservice. This feature is now live in all markets.

We have also released Android App in Finland & Norway, giving a complete offer for iOS & Android in Sweden, Finland & Norway.

The delays have been solved. Sorry for the inconvenience.

We are aware that this issue has been coming back and we are working on a permanent fix.

We are currently experiencing issues that are delaying the actions in the hub. We are working on resolving it at the moment and sincerely apologise for the problems that this causes.

This is how this affect you:

• New orders are delayed before they are show in merchant hub (they are registered but not shown)
• Changes (refunds/credits, activations, crediting fees) are delayed before they are shown

For a while now there have been shortcuts on the dashboard page. The shortcuts is a fast way to get to a predefined search of orders. 

To make these shortcuts easier to use, we have now moved them to the order search page. 

You can now find a button called "Shortcuts" to the right of the search form. 

If you push this button you will see the list of predefined shortcuts. 

When you click on the shortcut, the filter will be applied to the order search form.

We hope this new placement of our shortcuts will help you be more productive when you use the merchant hub.

We have now enabled for you to be able to cancel expired orders! This can be done by either using the batch functionality on the order search or the cancel button on an individual order.

On new orders it is now possible to see which product code that is used at the purchase. The product code is an identifier that is used to determine the terms for a specific purchase and is provided at the point of purchase.

For example, a buy now pay in two months will be displayed as a CAMPAIGN product code.

It is also possible to filter for specific product codes, both on the order search and on the dashboard filters.
This can be used to find how many orders and what order amount that belongs to a specific product code. Simply type productCode:your-product-code to filter results on orders containing this product code. 

Example:

productCode:CAMPAIGN 

We have made an improvement of the readability of credit notes for your B2B customers. It's now easier to see credit notes in the event log, the account link and overview and easier to distinguish them from regular invoices.

We hope this will make your work days easier!

Kind regards from the MX Team ❤